Returns & Exchanges - Milmith Garments

At Milmith Garments, we take great care to ensure that every product you receive meets our high standards of quality and comfort.
However, if you experience any issue with your order, please review our return and exchange guidelines below.

1. Eligibility for Return or Exchange

You can request a return or exchange only if:

The product received is defective, damaged, or incorrect.
The request is made within 2 days of receiving your order.
The product is unused, unwashed, and in its original condition, with all tags and original packaging intact.
For damaged or defective product claims, clear photos/videos of the product and packaging may be required for verification.

Verification of Return Claims:
All return or exchange requests are subject to verification and approval by Milmith Garments. The returned product will be inspected to confirm the reported defect or damage. Returns may be rejected if the product shows signs of wear, washing, stains, alteration, intentional damage, misuse, or any condition inconsistent with the original product condition.

For damage claims, customers are encouraged to record an unboxing video from the moment the package is opened, clearly showing the package, product, tags, and any damage. This may be requested as supporting evidence during the verification process.

Please note: Returns or exchanges are not accepted for size issues, color variations caused by lighting or screen differences, or items purchased during clearance sales.

Important: Please contact us and receive return approval before sending any product back. Unauthorized returns may not be accepted.

2. How to Request a Return or Exchange

Contact our support team within 2 days of receiving your order.
📞 Call or WhatsApp: +91 96452 28878 / +91 92078 29000
📧 Email: contact@milmithgarments.com
Share your order number, product details, and reason for return (with a clear photo if applicable).
Our team will review your request and guide you through the process.

3. Return Shipping

If the return is due to a defective or incorrect item, Milmith Garments will bear the return shipping cost.
If the return is due to other reasons (such as unwanted or wrongly selected item), the shipping charges will be the customer’s responsibility.

4. Refund or Replacement

Once we receive and inspect the returned product, your refund or exchange will be processed within 7–10 working days.
Refunds will be made to the original payment method, or as store credit if applicable.
Replacement items will be dispatched after quality verification.