At Milmith Garments, we take great care to ensure that every product you receive meets our high standards of quality and comfort.
However, if you experience any issue with your order, please review our return and exchange guidelines below.
1. Eligibility for Return or Exchange
You can request a return or exchange only if:
- The product received is defective, damaged, or incorrect.
- The request is made within 2 days of receiving your order.
- The product is unused, unwashed, and in its original packaging with all tags intact.
Please note:
Returns or exchanges are not accepted for size issues, color variation due to lighting/screen differences, or items purchased during clearance sales.
2. How to Request a Return or Exchange
- Contact our support team within 2 days of receiving your order.
📞 Call or WhatsApp: +91 96452 28878 / +91 92078 29000
📧 Email: contact@milmithgarments.com - Share your order number, product details, and reason for return (with a clear photo if applicable).
- Our team will review your request and guide you through the process.
3. Return Shipping
- If the return is due to a defective or incorrect item, Milmith Garments will bear the return shipping cost.
- If the return is due to other reasons (such as unwanted or wrongly selected item), the shipping charges will be the customer’s responsibility.
4. Refund or Replacement
- Once we receive and inspect the returned product, your refund or exchange will be processed within 7–10 working days.
- Refunds will be made to the original payment method, or as store credit if applicable.
- Replacement items will be dispatched after quality verification.
5. Non-Returnable Items
The following items are not eligible for return or exchange due to hygiene and safety reasons:
- Innerwear (Men’s or Women’s)
- Undergarments
- Nightwear already worn or washed
- Custom or bulk orders made under wholesale pricing
6. Contact Us
For any assistance regarding returns or exchanges:
📞 Call or WhatsApp
+91 96452 28878 / +91 92078 29000
(Available Monday to Saturday, 9:00 AM – 6:00 PM)
📧 Email: contact@milmithgarments.com
📍 Milmith Garments
Manjeri, Malappuram, Kerala, India – 676121
🌐 Website: www.milmithgarments.com
