At Milmith Garments, we aim to ensure that your orders reach you quickly, safely, and efficiently. We deliver our products all over Kerala and across India through trusted courier partners.
1. Order Processing
- All confirmed orders are processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order is dispatched, you will receive an SMS or email with tracking details.
2. Delivery Time
- Kerala: 2–5 business days
- Other States in India: 5–10 business days
(Delivery timelines may vary depending on location, courier service, and unforeseen factors.)
3. Shipping Charges
- Retail Orders:
- Free shipping on orders above ₹999.
- A small shipping fee may apply for orders below ₹999.
- Wholesale Orders:
- Shipping charges are calculated based on weight, volume, and delivery location.
- Customers will be informed of the shipping cost before dispatch.
4. Courier Partners
We work with reliable logistics partners like DTDC, India Post, Delhivery, and Blue Dart to ensure timely delivery across India.
5. Order Tracking
Once shipped, you can track your order using the tracking ID provided via SMS or email.
If you face any issues with tracking, please contact our support team.
6. Delays or Issues
We strive to deliver on time, but external factors such as weather conditions, strikes, or courier delays may occasionally affect delivery times.
In such cases, we’ll keep you informed and provide assistance until your order reaches you.
7. Damaged or Missing Items
If you receive a damaged package or find missing items, please inform us within 48 hours of delivery with photos or videos of the package.
Our team will review the issue and arrange a replacement or refund as per our return policy.
8. Contact Us
For any shipping or delivery-related queries, reach out to us:
📞 Call / WhatsApp: +91 9645228878 / +91 9207829000
📧 Email: contact@milmithgarments.com
🕘 Working Hours: Monday to Saturday, 9:00 AM – 6:00 PM